FAQ’s
Frequently Asked Questions
Got general questions about property maintenance in Dubai, or about specific Breathe services? The answer could be just a click away…
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- About Breathe
- Air Conditioning
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- Discounts
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- Painting
- Payments
- Plumbing
- Water Tank Cleaning
Breathe will price your Maintenance Packages depending on your requirements. If you would like to get a quote, contact us today and we will be happy to assist you.
“This largely depends on the case. If the issue is with blown bulbs every few days, this can be due to the current or wattage of the bulbs. We can fix this by adding transformers to prolong the life of the bulbs.
Most of our electrical visits are due to a fuse turning off in the DB board – this will indicate where the issue is. When it comes to electrics, rather than turning the fuse back on, it’s better to call the professionals and let them handle the issue. ”
We would walk around the property and do a visual inspection in which the team will check all bulbs and light switches. Then, they check the DB panels for burned fuses and check for loose connections. They will walk around the outside and look for exposed wiring.
In this case, we recommend getting professional assistance. First, the specialists will check the float valves for the water tanks.Then they will check for leaking taps and flush mechanisms. They will also have a thorough look around the property and turn off the gate valves as these tend to become defective in the harsh environment of Dubai.
This is likely due to many external factors clogging the drain, but cooking oils and hair are usually the top two culprits!
We advise letting the professionals have a look first. Some drain unblockers get very hard inside the pipe and make the blockage worse. This may lead to the waste pipes having to be replaced instead.
This is normally due to an issue with the plastic flush mechanism inside the toilet cistern. They tend to stick and allow the tank to continuously fill up. If you’re experiencing this issue, our specialists can go for an inspection and fix it for you.
Water heaters tend to burst quite a lot in Dubai as a result of system malfunctions and excess heating. High DEWA consumption is also a common mishap, which usually indicates a hidden leak around the house.
Water and heat inside your tank form the perfect home for harmful bacteria, parasites, insects, and even small rodents. According to Dubai Municipality, water tank cleaning in Dubai should be done at least twice a year to avoid health issues and harmful pests.
The only reliable way to kill bacteria in your water tank is by getting it professionally cleaned and disinfected. At Breathe, our specialists repeat the water tank cleaning process as many times as necessary to guarantee the best results, while also checking the float and foot valves to ensure the system is working properly.
As part of our water tank cleaning process, we apply a municipality-approved chemical to the inside of the tank to kill all bacteria and viruses. This is a safe component that will not affect the quality of the water.
Water tank cleaning is not a task that you can (or should) do by yourself. The process must be done by a professional, certified team of specialists to guarantee efficiency and safety. We will gladly help you with this one!
Firstly, we protect your furniture and flooring by covering the area with plastic sheets and cardboard. After that, the team will use a special filler to fill the cracks. They will then need to return to sand down the area and make sure it is smooth and in line with the wall. Only once dry will the wall be ready to be painted (if painted to early, it will lead to bubbles appearing)
The price depends on the amount of rooms and surface that you require. The complexity of the project also plays a part in both its duration and cost. To get an estimated cost, contact our team today and they will provide you with the information.
This will depend on the size of the room and your requirements. Reach out to our team to let them know your needs and they will provide an estimated duration for your project.
Breathe painting services include projects such as garages, bathrooms, ceilings, outside walls, and more. To see our painting scope of work, click here.
We pride ourselves on having the best technicians in the business with years of experience in Dubai. Our specialists can work on ACs in villas, package units, and chilled water systems for offices and apartments.
Some of the most common signs that your AC is not working properly are strange odours, dripping, unusual noises, poor airflow, or warm air. That being said, if you don’t experience any of these, you should still get your AC thoroughly serviced and maintained to keep your system running without any issues.
AC units require a thorough maintenance process, including cooling efficiency assessment, unblocking of drip trays, coil cleaning, duct cleaning, air flow balance assessment, and others. All of these steps are essential to maintaining an efficient air conditioner and avoiding future issues. To see our complete AC service scope of work, click here.
We do not provide free inspections – however, the full fee that you pay for the visit will be refunded on any follow up work you proceed with.
With the harsh weather conditions of Dubai from the extreme heat to sand storms, we recommend getting your AC units cleaned and maintained regularly despite your warranty. This will keep the AC performing optimally and prevent any major failures down the line.
Before heading to the appointment, our technicians make sure they have everything they will need. Should they require any replacement parts, our support team will provide them as quickly as possible and find the best prices for our customers.
Our experts will make sure you understand the job being done and the process behind it, whilst informing you of any additional work. No worries, we will keep you in the loop!
Yes, we have a solution for every client. Please get in touch with us to discuss your requirements.
We cover all the areas in Dubai including major communities like Arabian Ranches, Dubai Hills, Jumeirah Park, Springs, DAMAC and others.
For our maintenance services, we accept the following payment options: Card Machine (POS), Bank Transfer and Pay by link.
At the moment, the currency we work with is United Arab Emirates Dirham (AED)
Our standard payment terms are 100% upon completion of the job – however, the terms can vary depending on the work being carried out.
Yes! Always keep an eye on our website and social platforms – we often do limited time promotions and offers! If you have an Annual Maintenance Contract (AMC) with Breathe, you benefit from a fixed 25% discount against key services like duct, coil and tank cleaning.
When it comes to home maintenance, cheaper is not always better! At Breathe, we offer high quality maintenance services with the best technicians and experts in the city. We ensure that the job is done right the first time, so you can Breeeathe whilst we take care of your home. If you would like a discount, get in touch with us and discover our latest deals.
If this is your case, please reach out to our customer service team to discuss your requirements and needs.
Our regular working hours are Monday – Sunday from 8am to 6pm
Our regular service timings are Monday – Sunday from 8am to 6pm. All of our clients and AMC holders have access to an emergency hotline available 24 hours a day, 7 days a week, 365 days a year!
We will always try to book an appointment as soon as we can for you. If you have a contract with us we guarantee a 90 minute emergency response time.
For questions about our services, you can give us a call anytime during our regular working hours: Monday – Sunday from 8am to 6pm
For questions about our services, you can reach out to us via WhatsApp during our regular working hours: Monday – Sunday from 8am to 6pm. Our WhatsApp number is: +971 50 544 6934
Yes, all our work comes with a warranty.
Yes, all of our technicians are qualified and municipality approved.
Our senior experts are fully qualified and accredited with an average of 10+ years of experience in their specialised field and extensive experience working in Dubai. You can be sure that your property is in the best hands!
Thank you for considering us! For job applications, please send your CV to careers@breathemaintenance.com and we will get in touch with you.
Absolutely! Your health is very important to us, which is why we follow all COVID guidelines such as wearing masks and gloves, social distancing, and sanitising after any work is done. All our team members are vaccinated and tested once a week to ensure that you and your family are safe.
We charge AED295 per unit.
We recommend having your AC systems checked every 4 months.
You can calculate the number of AC units on your property by counting the number of thermostats. Each thermostat relates to one AC unit.
A typical air conditioner can last as long as 15 years if it receives regular preventative maintenance. An AC unit in Dubai is expected to deteriorate as quickly as five years if they’re not regularly serviced.
Before thinking about changing your AC, we can visit your home and review the units to see if a repair can be made. If not, we will help you with the replacement.
The best temperature for your thermostat is the highest one at which you still feel comfortable. For most homes, this is around 21 degrees Celsius.
Duct cleaning is a separate service and is not included in our AC scope of work. To learn more about our duct cleaning services, click here.
Our comprehensive Breathe AC service takes one hour per unit to complete.
Yes – after three months you can easily cancel your Maintenance Package and there will be no extra charges.
We guarantee a 90 minute response time for emergencies.
We can offer you flexible payment terms depending on your maintenance needs, just ask our customer service team and they can advise you based on your requirements.
On interiors, after you have removed your delicate items, all areas will be covered with clean drop cloths or plastic sheeting. On exteriors, shrubs and surrounding areas will be protected so that no paint splatters or peelings remain.
Our stock white paint is Jotun. For special projects, we source the paint of your choice to ensure your satisfaction.
We keep stock of standard white and off-white paint for minor paint touch up jobs. For complete paint jobs, we can arrange the paint either based on the current colour code of your walls or any other colour of your choice.
We charge an hourly rate of AED 200 for the first hour then AED 175 each hour thereafter.
Absolutely! Our estimators will gather the appropriate information to be able to quote you for the work required. If it is a big job then we would visit for free to do a survey and provide a quote.
Putting up artwork and pictures, installing shelves and TV units, setting up curtains, assembling flat-pack furniture, painting, wallpapering, and more!
Breathe electrical maintenance covers installation and repair of wiring, switches, power outlets, electrical fixtures, power supply tripping, and shutdown repairs.
In Dubai, the standard voltage is 220 volts and 50Hz frequency.
If left unchecked, a short circuit can lead to a range of problems – including appliance damage, electrical shock, or even fire.
Stop using the appliance completely and contact our fully qualified electricians to come and diagnose the root cause.
Of course! Our specialised Project Management Division can support you with wet rooms, bathrooms, kitchens and any other project you are looking to get completed.
At Breathe, we strive to get the job done in one visit! Our team of experts carry many tools and parts as standard to try to ensure we can fix the problem then and there.
Yes! No matter how big or small, from a dripping tap to a burst pipe, we have got you covered.
One of the main signs of a dirty tank is discoloured water coming from the faucets. To look deeper into your tank and see if it needs maintenance, we check it every three months as a part of our annual contract.
Yes, by regularly cleaning your tank you can reduce the risk of major plumbing issues with the tank itself and avoid damaging the parts related to the water system.
Yes, if your source water is contaminated with bacteria and diseases a filtration system is not a guarantee that you are protected against any harmful waterborne germs within your water tank.
Water tanks should be cleaned and disinfected at least twice a year as per Dubai municipality guidelines.
Yes – a dirty coil will increase the operating pressures and temperatures of the compressors, potentially resulting in the breakdown of the total AC unit and its components.
Yes – an AC unit with dirty coils will need to consume 30% more electricity to reach the desired temperature, resulting in higher utility bills.
At Breathe, we recommend cleaning your coils once a year.
We recommend a minimum of once a year. The best timing is in preparation for the summer heat!
Our team of skilled professionals will take before and after pictures for your review.
A professional duct cleaning takes approximately 1.5 to 2 hours per AC unit, but time can vary depending on unit type and access limitations.
AC ducts are the pathways through which the cool air passes from the AC unit to your home.
If not cleaned regularly, AC ducts accumulate dust, allergens and mould that can cause respiratory illnesses and asthma attacks.
Duct cleaning is a separate service and is not included in our AC scope of work.
